Wonderware Technical Support and Sustaining Engineering created this utility to help you determine if your system is ready to install Terminal Services for InTouch 7.1. It is very important that you carefully follow the installation instructions on the Terminal Services for InTouch 7.1 CD. This utility is designed as an aid to those instructions.
1) Copy the TSECheck.exe file to any
directory on the machine where you will install Terminal Services for InTouch
7.1.
2) Double-click the application in Windows Explorer or create a shortcut on your desktop for the application. The application will install itself, run, and then remove itself. No files are left on your system after using the utility.
The
utility will check the following items:
- Operating System
- Wonderware common components installation method
If
you have properly installed Windows 2000 Terminal Services and InTouch 7.1, you
will receive the following message:
“This system is qualified
for installation of Terminal Services for InTouch.”
If
you receive any of the following messages, follow the resolution and then test
your system again.
Message: “This system is not Windows 2000 server.
It is NOT qualified for installation of Terminal Services for
InTouch.”
Resolution: You will need to
find another machine or reformat the hard drive and install Windows 2000 Server
or Windows 2000 Advanced Server.
Message: “This system does not have Terminal Services. It is NOT qualified for installation of Terminal Services for InTouch.”
Resolution: Make sure the system is Windows 2000 server or Windows 2000 Advanced Server (not Windows 2000 Professional or any others).
Message: “Wonderware Common Components were not
properly installed for use with Terminal Services in application server mode.
This system is NOT qualified for installation of Terminal Services for
InTouch.”
Resolution: Start over on a
clean machine.
Message: “Terminal Services is not
installed/enabled on this system. It is NOT qualified for installation of
Terminal Services for InTouch.”
Resolution: Use Add/Remove
Programs in the Windows Control Panel to add the Windows 2000 Terminal Services
component.
If Terminal Services has already been installed please make sure
it is enabled.
Message: “InTouch was not properly installed for use with Terminal Services in application server mode. This system is NOT qualified for installation of Terminal Services for InTouch.”
Resolution: Start over on a
clean machine.
Message: “The version of InTouch installed on
this machine is not 7.1. This system is NOT qualified for installation of
Terminal Services for InTouch.”
Resolution: Start over on a
clean machine.
Message: “InTouch has not been installed
yet. This system is NOT qualified for installation of Terminal Services for
InTouch.”
Resolution: Install InTouch
7.1 according to the instructions on the Terminal Services for InTouch 7.1
CD.