Readme File for Wonderware TSECheck Utility

 

Wonderware Technical Support and Sustaining Engineering created this utility to help you determine if your system is ready to install Terminal Services for InTouch 7.1. It is very important that you carefully follow the installation instructions on the Terminal Services for InTouch 7.1 CD. This utility is designed as an aid to those instructions.

 

1)  Copy the TSECheck.exe file to any directory on the machine where you will install Terminal Services for InTouch 7.1.

 

2)  Double-click the application in Windows Explorer or create a shortcut on your desktop for the application. The application will install itself, run, and then remove itself. No files are left on your system after using the utility.

 

The utility will check the following items:

 

            - Operating System

            - Wonderware common components installation method

            - Wonderware InTouch 7.1 installation method

 

If you have properly installed Windows 2000 Terminal Services and InTouch 7.1, you will receive the following message: 

 

“This system is qualified for installation of Terminal Services for InTouch.”

 

 

If you receive any of the following messages, follow the resolution and then test your system again.

 

Message:  “This system is not Windows 2000 server. It is NOT qualified for installation of Terminal Services for InTouch.”

Resolution: You will need to find another machine or reformat the hard drive and install Windows 2000 Server or Windows 2000 Advanced Server.

 

Message:  “This system does not have Terminal Services. It is NOT qualified for installation of Terminal Services for InTouch.”

Resolution:  Make sure the system is Windows 2000 server or Windows 2000 Advanced Server (not Windows 2000 Professional or any others).

 

Message:  “Wonderware Common Components were not properly installed for use with Terminal Services in application server mode. This system is NOT qualified for installation of Terminal Services for InTouch.”

Resolution: Start over on a clean machine.

 

Message:  “Terminal Services is not installed/enabled on this system. It is NOT qualified for installation of Terminal Services for InTouch.”

Resolution: Use Add/Remove Programs in the Windows Control Panel to add the Windows 2000 Terminal Services component.  If Terminal Services has already been installed please make sure it is enabled.

 

Message:  “InTouch was not properly installed for use with Terminal Services in application server mode. This system is NOT qualified for installation of Terminal Services for InTouch.”

Resolution: Start over on a clean machine.

 

Message:  “The version of InTouch installed on this machine is not 7.1. This system is NOT qualified for installation of Terminal Services for InTouch.”

Resolution: Start over on a clean machine.

 

Message:   “InTouch has not been installed yet. This system is NOT qualified for installation of Terminal Services for InTouch.”

Resolution: Install InTouch 7.1 according to the instructions on the Terminal Services for InTouch 7.1 CD.